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RN/Registered - Clinical Operations Coordinator

Job Summary
The Clinical Operation Coordinator provides leadership, direction and administration of operations to assure appropriate clinical services to patients of the organization. Has administrative authority, responsibility, and accountability for the functions, activities, and standards of practice of nursing staff and other direct reports.

SPECIFIC ELEMENTS AND ESSENTIAL FUNCTIONS:

General Essential Functions:
  1. Responsible for overseeing the forecasting, planning and managing resource requirements for facility nursing depts.
  2. Collaborates with senior management so that resources are allocated/used in a manner that optimizes the hospital's performance according to the strategic plan.
  3. Collateral responsibility for short-term and/or long-term projects/programs.
  4. Primary responsibilities includes project management (retention, recruitment, and education), capacity, and profitability of service lines, identifying capital equipment needs, technology planning, patient safety/quality initiatives, throughput, resource productivity, patient experience and process management (utilization).
  5. Responsible for operations of assigned departments and the integration of the service within overall hospital functions.
  6. Collaborates in decision-making structures and processes.
  7. Knowledgeable of healthcare trends and integrates into strategic planning for department(s).
  8. Accountable for the implementation of an effective and continuous program to measure, assess and improve performance.
  9. Assures a high level of customer satisfaction.
  10. Must be willing to assume twenty-four hour responsibility for patient care and a leadership role with the health care team in planning and delivering patient care .
  11. Supports the facility's Standards of Performance and values

Basic Responsibilities:
  • Assists and collaborates with the Chief Nursing Officer in daily operations
  • Assumes day-to-day nursing management responsibilities as delegated
  • Provides clinical leadership and expertise for assigned units and services on a 24-hour basis.
  • Utilizes the nursing process in interventions with patient, family, staff and/or community.
  • Functions as clinician, teacher, patient/family advocate, consultant, leader and researcher.

Major Accountabilities
  • Directs/collaborates with nursing management in the coordination and facilitation of care delivery to patients and families in assigned areas and services on a 24-hour basis.
  • Communicates effectively with staff, Administration, Medical Staff and other departments within the hospital and with patients and their families.
  • Works collaboratively to establish patient care standards and evaluates the clinical performance of nursing staff or assigned nursing units.
  • Applies applicable federal and state law and regulations that impact the provision of nursing care.
  • Initiates and/or participates in the development of facility policies, procedures and protocols regarding patient care and standards of nursing practice for these services/programs and patients.
  • Participates in the development and implementation of mechanisms for collaboration between clinical staff members, physicians and other clinical practitioners.
  • Performs all other duties as requested or assigned.

Performance Improvement
  • Assures that assignments Performance Improvement programs meet current TJC Standards.
  • Identifies systems opportunities for improvement in the provision of patient care.
  • Identifies critical indicators of quality services to patients.
  • Patient satisfaction levels meet or exceed organizational thresholds.
  • Assures compliance with safety standards (such as Universal Precautions), so as to provide safe care to patients and to protect self.
Professional Growth and Development
  • Complies with professional Code of Ethics
  • Demonstrates desire and capacity for broadening own perspective
  • Views errors as opportunities for learning and improvement.
  • Builds networks by establishing professional relationships both within and outside the organization.
  • Networks with physicians and patients in positive and professional manner.
  • Completes annual safety and clinical competency updates within established time frames.
  • Attends appropriate inservice programs.
  • Maintains licensure/certification as appropriate.
  • Establishes individual objectives annually.

Professional Conduct
  • Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the service on an as-needed basis, or as determined by management.
  • Follows established hospital and department policies.
  • Demonstrates the philosophy of team concept.
  • Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity.
  • Communicates with managers and directors, reporting problems with equipment, supplies or procedures. Requests assistance as appropriate.
  • Maintains confidentiality as related to job responsibilities.
  • Consistently projects positive professional image through appearance and behavior.
  • Completes assigned work within agreed upon time lines.

Qualifications:
Qualifications Education :
Graduation from an accredited School of Nursing, Bachelor's degree required;
Experience:
Five years of clinical and operations management experience preferred.

Licensure:
Current licensure as an RN in the state of Virginia

Company Description:

At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA.




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